FAQs

  • 1. What are your office times?

    We intend to be a true partner in the creative process of building your business, and we are available Monday-Friday, 9am - 4pm GMT. We aim to respond to all inquiries within 24 hours (up to 72 hours during busy periods).

    2. What are your sustainability initiatives?

    Dedicated to supporting Mother Nature the same way she supports us, we partner with More Trees to plant a tree for every order. We have planted over 200 trees. Follow the growth of our virtual forest


    3 Where are your collections available?

    Products via our website are available to customers based in the UK, US, AUS, and CAN. In the future, we aim for our products to be available in wider regions. In the meantime, worldwide customers can shop at the Studio Founded Etsy store


    4. Do you offer an affiliate programme?

    Becoming an affiliate is the perfect way to support small business owners while earning passive income. When a customer clicks on your affiliate link and makes a purchase, you will earn a 15% commission. Learn more about our affiliate program

  • 1. Why should you choose Squarespace?

    As an all-in-one platform, Squarespace makes it simple for business owners to manage and automate their business. It offers built-in security and updates, a suite of design tools, and features for e-commerce, courses and memberships, scheduling, blogging, email marketing, and more.

    2. How much will my Squarespace subscription cost?

    Our templates require a Squarespace Business or Commerce Plan. Choose an Annual Plan to save up to 29% compared to a Monthly Plan, with an extra 20% discount from us for your first year. This 20% discount also applies to the first year of any Annual subscription to Squarespace Member Spaces, Squarespace Email Campaigns, and Squarespace Scheduling. Explore Squarespace Pricing Plans

    3. How do the Squarespace templates work?

    We handle template installation and share the template with you, ready to use, within 48 hours. You will receive a Contributor Invitation email from Squarespace inviting you to join the site. Accepting the invitation will automatically add the template to your Squarespace account. Replace the demo content, add your branding, and take your site live! We provide 30 business days of technical support, after which we will transfer ownership to you.

    5. How customizable are the templates?

    Very! Alter layouts by moving, adding, or deleting content and sections. Add your branding by uploading images and logos, changing the copy, and styling with your brand fonts and colors. Add any of Squarespace’s blocks or Collections, including videos, accordions, marquees, and social media feeds, change image and button styles, alter header layouts, and install third-party apps and plugins.

    6. What is the template license?

    Purchasing a template grants you a non-exclusive, non-transferable, single-seat license (1 template purchase = 1 website). If you would to use the template to build additional websites, you must purchase additional licenses. Read our full Terms & Conditions

    7. Can I remove your credit?

    You may not use or represent our templates as if they are your own. If using a template for a client project, you must retain our credit and a link to the Studio Founded website. If you are not creating a site for a client (for example, if using it for your business or personal projects), you may remove our credit. If you choose to keep the credit, you can earn passive income by sharing your unique affiliate link to earn 15% of the sales you refer as a member of our affiliate program

    8. Can I use the templates for my clients?

    We welcome the use of our templates for your creative projects and work with clients. However, we ask that you respect our intellectual property by not claiming the design as your own. Proper credit can be given by adding a link to Studio Founded in the website footer (with a statement such as Website/Template by Studio Founded). You may add your own credit, or credit multiple collaborations, alongside our credit.

    9. Can you customize the template for me?

    For an entirely complete and bespoke experience to accompany your template, we offer The Template Styling Package. Infuse your brand into every facet of the template with a professionally styled touch and polished approach. With this package, we take care of the in-between, allowing you to go straight from template purchase to completed site without any additional lift. Learn more about The Template Styling Package

    10. Do you offer bespoke design?

    We'd love to help you create a bespoke site. Custom projects typically range from $2,000 - $10,000.

  • 1. Do you offer refunds?

    Due to the nature of our templates as digital products, we are unable to provide refunds, returns or exchanges. Please review the template demos, requirements, features before purchase. Read our full Terms & Conditions